General Terms and Conditions

§ 1 Scope and Provider

§ 2 Conclusion of Contract

§ 3 Prices

§ 4 Terms of Payment; Default

§ 5 Set-off/Right of Retention

§ 6 Delivery

§ 7 Information on the Right of Withdrawal

§ 8 Warranty

§ 9 Liability

§ 10 Copyright and Rights of Use

§ 11 Alternative Dispute Resolution

§ 12 Final Provisions

§ 1 Scope and Provider

(1) These General Terms and Conditions apply to all orders that you place in our online shop.

Nadine Meier

Scheffelstr. 30 a

04277 Leipzig

Business ID: DE409681707

Contact: +49 155 65686623

E-mail: [email protected]

(2) The product range in our online shop is aimed exclusively at customers who are at least 18 years old.

(3) Our deliveries, services and offers are made exclusively on the basis of these General Terms and Conditions. These General Terms and Conditions shall also apply to businesses for all future business relationships, even if they are not expressly agreed again. Any terms and conditions of the customer that conflict with or deviate from our General Terms and Conditions are hereby rejected.

(4) The contract language is English only.

§ 2 Conclusion of Contract

(1) The product descriptions in the online shop do not constitute a binding offer to conclude a purchase contract. They are merely a non-binding invitation to order products in the online shop.

(2) By clicking the [“Buy now”, “Pay with PayPal”] button, you submit a binding offer to purchase (§ 145 German Civil Code – BGB). Immediately before submitting this order, you can review and, if necessary, correct your order.

(3) The contract is only concluded when the content has been activated or a link has been provided.

§ 3 Prices

The prices stated on the product pages include the statutory value added tax and other price components.

§ 4 Terms of Payment; Default

(1) Payment can be made by credit card, Apple Pay, Google Pay, Klarna, EPS, giropay, PayPal or direct debit.

(2) The selection of the respective available payment methods is at our discretion. In particular, we reserve the right to offer you only selected payment methods, for example advance payment only, in order to safeguard our credit risk.

(3) When paying by credit card, the purchase price will be reserved on your credit card at the time of the order (authorisation). Your credit card account will actually be charged when we ship the goods to you.

(4) When paying via PayPal, you will be redirected to the website of the online provider PayPal during the ordering process. In order to pay the invoice amount via PayPal, you must be registered there or first register, authenticate yourself with your access data and confirm the payment instruction to us.

After placing the order in the shop, we will instruct PayPal to initiate the payment transaction. You will receive further information during the order process. The payment transaction will be carried out automatically by PayPal immediately afterwards.

(5) In the case of payment by direct debit, you shall bear any costs incurred as a result of a chargeback of a payment transaction due to insufficient funds in the account or due to incorrectly transmitted bank details.

§ 5 Set-off/Right of Retention

(1) You shall only have a right of set-off if your counterclaim has been legally established, is not disputed by us or has been acknowledged by us, or if it is based on the same contractual relationship as our claim.

(2) You may only exercise a right of retention insofar as your counterclaim is based on the same contractual relationship.

§ 6 Delivery

(1) Unless otherwise agreed, delivery of the goods shall be made by providing a link. You can click this link to start the download to the storage medium of your choice.

(2) It is the customer’s responsibility to provide suitable software that enables the proper opening, editing and printing of the files and content.

§ 7 Information on the Right of Withdrawal

If you are a consumer within the meaning of § 13 BGB, i.e. if you are making the purchase for purposes which are predominantly outside your trade, business or profession, you have a right of withdrawal in accordance with the following provisions.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must inform us

Nadine Meier

Scheffelstr. 30 a

04277 Leipzig

Business ID: DE409681707

of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, which is, however, not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments that we have received from you, including the costs of delivery (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we receive notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement.

We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earlier.

You must send back or hand over the goods to us without undue delay and in any event not later than fourteen days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will bear the direct cost of returning the goods.

You shall only be liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Model Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and return it to us.)

To

Nadine Meier

Scheffelstr. 30 a

04277 Leipzig

Business ID: DE409681707

I/We () hereby give notice that I/we () withdraw from my/our () contract of sale of the following goods ():

Ordered on ()/received on ()

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper)

Date

(*) Delete as appropriate.

End of information on the right of withdrawal

(1) The right of withdrawal does not exist for the supply of goods which are not prefabricated and for the production of which an individual choice of or decision by the consumer is significant or which are clearly tailored to the personal needs of the consumer, or the supply of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.

(2) In accordance with § 356 (5) BGB, the right of withdrawal expires in the case of a contract for the supply of digital content which is not supplied on a tangible medium if the trader has begun performance of the contract after the consumer has expressly consented to the trader beginning performance of the contract before the expiry of the withdrawal period and has acknowledged that, by giving consent, they lose their right of withdrawal once performance of the contract has begun.

§ 8 Warranty

(1) Unless expressly agreed otherwise, your warranty claims shall be governed by the statutory provisions of sales law (§§ 433 et seq. BGB).

(2) We shall only be liable for claims based on damage resulting from injury to life, body or health or from the breach of a material contractual obligation, the fulfillment of which is essential for the proper performance of the contract and on whose fulfillment the contractual partner may regularly rely (cardinal obligation), as well as for claims based on other damages which are due to an intentional or grossly negligent breach of duty by the user or its vicarious agents.

(3) If you are an entrepreneur within the meaning of § 14 BGB, the statutory provisions shall apply with the following modifications:

Only our own specifications and the product description of the manufacturer shall be deemed agreed as to the quality of the goods, but not public promotions, statements and other advertising by the manufacturer. You are obliged to examine the goods immediately and with due care for deviations in quality and quantity and to notify us in writing of any obvious defects within 7 days of receipt of the goods. The timely dispatch shall be sufficient to meet the deadline. This shall also apply to any later discovered hidden defects from the time of discovery. Failure to comply with the obligation to inspect and give notice of defects shall result in the exclusion of any warranty claims. In the event of defects, we shall provide warranty at our discretion by rectification of the defect or replacement delivery (subsequent performance). In the case of rectification, we are not obliged to bear the increased costs incurred by transporting the goods to a place other than the place of performance, provided that such transport does not correspond to the intended use of the goods.

If the subsequent performance fails twice, you may, at your discretion, demand a reduction of the price or withdraw from the contract.

The limitation period for warranty claims is one year from delivery of the goods.

§ 9 Liability

(1) Unlimited liability: We are liable without limitation for intent and gross negligence as well as under the German Product Liability Act (Produkthaftungsgesetz). We are liable for slight negligence in the event of damage resulting from injury to life, limb or health of persons.

(2) In all other respects, the following limited liability applies: In the event of slight negligence, we shall only be liable in the event of a breach of a material contractual obligation, the fulfilment of which is essential for the proper performance of the contract and on whose observance you may regularly rely (cardinal obligation). The liability for slight negligence is limited in amount to the damages foreseeable at the time of conclusion of the contract and typical for such contracts. This limitation of liability also applies in favour of our vicarious agents.

§ 10 Copyright and Rights of Use

(1) All digital content provided by the seller is protected by copyright.

(2) The customer acquires a perpetual, simple (non-exclusive), non-transferable right of use exclusively for non-commercial use. No exploitation rights are granted to the customer. In particular, the customer may not distribute the acquired titles in digital or printed form, in whole or in part (§ 17 German Copyright Act – UrhG), make them publicly available (§ 19a UrhG) or otherwise pass them on to third parties. The right of reproduction (§ 16 UrhG) is limited to acts of reproduction which serve exclusively for the customer’s own use.

(3) The granting of rights of use by the seller is subject to the suspensive condition of full payment of the purchase price.

(4) The user is not entitled to remove copyright notices, trademarks or other legal reservations from the goods.

(5) The seller is entitled to personalize the digital content made available for download with visible and invisible markings on an individual basis in order to enable the identification and legal prosecution of the original purchaser in the event of misuse.

(6) In the event of unauthorised use of the digital content by the purchaser or a third party, the purchaser undertakes to pay a contractual penalty per infringement, the amount of which shall be determined by us at our reasonable discretion and which, in the event of a dispute, may be reviewed by the competent court.

§ 11 Alternative Dispute Resolution

(1) The EU Commission has provided a platform for out-of-court dispute resolution. This gives consumers the opportunity to initially resolve disputes in connection with their online order without going to court. The dispute resolution platform can be accessed via the external link http://ec.europa.eu/consumers/odr/.

(2) We endeavour to settle any disagreements arising from our contract by mutual agreement. Beyond this, we are not obliged to participate in a dispute resolution procedure before a consumer arbitration board and unfortunately cannot offer participation in such a procedure.

§ 12 Final Provisions

(1) Should one or more provisions of these General Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions.

(2) The contracts between you and us shall be governed exclusively by the laws of the Federal Republic of Germany, to the exclusion of the provisions of the United Nations Convention on Contracts for the International Sale of Goods (CISG). Mandatory consumer protection provisions of the country in which you habitually reside shall remain unaffected by this choice of law (in particular with regard to the conclusion of the contract and warranty law).

(3) If you are a merchant, a legal entity under public law or a special fund under public law, our registered office shall be the place of jurisdiction for all disputes arising from or in connection with contracts between you and us.

Updated: November 2025